Refund & Cancellation Policy

1. Overview

At ChirpLang, we strive to provide the best English learning experience. This policy outlines our refund and cancellation terms for all subscription plans purchased through our platform.

2. Subscription Cancellation

• You may cancel your subscription at any time through your account dashboard.
• Upon cancellation, you will continue to have access to the platform until the end of your current billing period.
• No refunds will be issued for partial months or unused portions of the subscription.
• Cancellation requests can be made by contacting us at support@chirplang.com.

3. Refund Policy

• Within 7 days: Full refund available for first-time subscribers.
• After 7 days: No refunds will be issued, but you may cancel to prevent future charges.
• Renewal payments: Refunds are not available for renewal payments. Please cancel before the renewal date.

4. How to Request a Refund

To request a refund, please follow these steps:

1. Email us at support@chirplang.com with your registered email address.
2. Include your order ID or transaction reference in the email.
3. Briefly explain the reason for your refund request.
4. Our team will review your request and respond within 3-5 business days.

5. Refund Processing

• Approved refunds will be processed within 5-7 business days.
• Refunds will be credited to the original payment method used for the purchase.
• Bank processing times may vary; please allow up to 10 business days for the refund to reflect in your account.

6. Non-Refundable Items

The following are not eligible for refunds:

• Subscriptions cancelled after the 7-day refund window.
• Promotional or discounted plans (unless otherwise stated).
• Accounts that have violated our Terms of Service.

7. Contact Us

If you have any questions about our Refund & Cancellation Policy, please contact us: